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SUPPORT / SUPPORT

EN content

The support services of the cloud products are subject to the terms of use of the product , they are not implementation services. In this case, you can contact us. See the services here .

CONDITIONS

Access to professional and responsive support is essential when it comes to solutions and applications: our solutions are supported by Microsoft Dynamics 365 partners, and we support our partners when needed.

PRODUCTS

Lãberit has a wide range of active licenses around the world. To handle that number of customers, we have a partner-only model, which means our solutions are delivered and supported by Microsoft Dynamics partners. As an end user, you should always contact your Microsoft Dynamics partner if you need technical support for one of our solutions.

PARTNER SUPPORT

Lãberit provides written and telephone support to all our partners. Contact for authorized partners

TROUBLESHOOTING

Support for incidents in Lãberit products will be carried out through the HelpDesk platform: https://servicedesk.laberit.com/

PHONE SUPPORT

Telephone: +34 9020070731.

Hours: Monday to Friday from 9 a.m. to 7 p.m.

Meal hours from: 2 to 3 pm

Response time: 2 hours

Maximum resolution time: 72 hours