The system contemplates the possibility of registering, managing and controlling the non-conformities and claims of the clients that are generated in the day to day of any company. The NCs are integrated into Business Central in the circuits of sales, purchases, services, production, projects, warehouse…
The testing and verification of product quality based on the management of questions and question values according to product conditions, product categories, suppliers and customers. These tests are generated from various points in the system, but are based on merchandise receipts in the company’s warehouse (either a receipt from a supplier or a return from a customer).
It contemplates the possibility of recording, managing and controlling the actions taken to correct NCs and preventive and minimizing actions to improve the company’s quality system (continuous improvement).
The iso 9001:2015 standard quality certification contemplates a very large volume of record control, which often makes it difficult to manage said documentation and structure. The module includes a mobility solution based on Android ® OS, which will allow quality managers to carry out daily tasks wherever they originate.
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Digitize and streamline business processes with high-performance business process management (BPM) tools, such as case management tools.